Shipping policy
Shipping Policy
Thank you for shopping with Wagosa. We're committed to getting your pet care products to you as quickly and safely as possible.
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates Shipping charges are calculated at checkout based on your location and order weight.
- Ireland & EU: 5–11 business days
- International (Rest of World): 10–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Customs, Duties & Taxes For orders shipped outside Ireland, you may be subject to import duties, taxes, and customs clearance fees imposed by your country. These charges are the responsibility of the recipient and are not included in our product or shipping prices. We recommend checking with your local customs office for more information.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at hello@wagosa.com and we'll investigate with the carrier.
Contact Us For any shipping-related queries, reach us at hello@wagosa.com.